sonbet's Privacy Policy

sonbet ("we", "our", or "the platform") is a secure and reliable online casino and sports betting service provider. This privacy policy sets out sonbet's commitments and practices regarding the collection, storage, processing, and use of your ("user") personal information.

By using the website https://sonbet.lat, registering an account, or accessing any of our services, you are considered to have accepted the terms of this privacy policy. This policy applies to all users residing in Bangladesh.

We keep your information secure using SSL encryption and modern data protection technology. Please read this policy carefully. If anything is unclear, contact our support team.

sonbet collects several types of information. This information falls into two main categories: information you provide directly, and information collected automatically.

2.1 Personal Information Provided Directly

Information you provide directly when registering an account or using our services:

• Full name (in Bengali and English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• Payment information (bKash, Nagad, Rocket, or Upay account number)
• Identity document information (national ID number for KYC verification)

2.2 Technical Information Collected Automatically

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Time spent on the platform and details of pages visited
• Cookie and session data
• Referral source (where you came from when you arrived at our site)

2.3 Transaction Information

We securely store information related to your financial transactions, such as deposit amounts, withdrawal history, bonus usage, and betting activity.

sonbet uses your information only for the following legitimate purposes:

Cookies are small text files stored on your device that help us improve our services. sonbet uses the following types of cookies:

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and ensure the site works properly. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences, language selection, and interface settings. This makes your next visit easier and more personalized.

4.3 Analytical Cookies

These cookies collect information to help us understand how users interact with the platform. This data is completely anonymous and is used only to improve our services.

You can control or delete analytical cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.

sonbet does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), technology services, and game operations. These partners operate under strict confidentiality agreements and may use the information only to provide specific services.

5.2 Legal Obligations

We may be required to share information with authorities when necessary to comply with applicable laws in Bangladesh, court orders, or government directives.

5.3 Fraud Prevention

We may cooperate with security agencies when needed to prevent and investigate fraud, money laundering, or other illegal activity.

5.4 Business Transfers

In the event of a business merger or asset transfer, your information may be transferred to the new managing authority, but the protections of this privacy policy will remain in place.

Except for the exceptions listed above, we will not disclose your information to any third party without your consent.

We keep your information secure using industry-standard security technology. The key components of our security framework are:

• SSL/TLS Encryption: All data transmission is secured through SSL encryption, which keeps information safe between your browser and our servers.
• Secure Payment Processing: All financial transactions are completed through encrypted channels.
• Access Controls: Only authorized personnel can access personal information, and only when necessary.
• Regular Security Reviews: Our security systems are regularly tested and kept updated against threats.
• Data Minimization: We collect only the information that is necessary — no excess data is collected.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We are committed to providing the highest level of protection, but please also keep your login credentials private and contact us if you notice any suspicious activity.

We retain your information only for as long as necessary. The following factors are considered when determining how long information is kept:

7.1 Information for Active Accounts

All personal and transaction-related information is retained for the entire period your account remains active.

7.2 After Account Closure

Even after an account is closed or deactivated, certain information may be retained for a set period due to legal obligations, fraud prevention, and dispute resolution requirements.

7.3 Data Deletion

Once the defined retention period ends, your information is securely deleted or anonymized in a way that it can no longer be linked to any individual.

You have several important rights regarding your personal information. sonbet respects these rights:

• Right to Know: You may request to know what information we hold about you and for what purpose.
• Right to Correction: If your personal information contains any errors or is incomplete, you may request that it be corrected.
• Right to Deletion: In certain circumstances you have the right to request deletion of your information, though complete deletion may not be possible where legal obligations exist.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Opt Out of Marketing: If you no longer wish to receive promotional emails or messages, you may opt out at any time.
• Right to Lodge a Complaint: If you believe we are not handling your information properly, you have the right to lodge a complaint.

To exercise any of the above rights, contact us through our 24/7 live chat support or by email. We will respond to your request within a reasonable time.

sonbet is for users aged 21 and above only. We do not knowingly collect or process the information of any minor under any circumstances.

We verify age during the registration process. If we become aware that a minor has attempted to open an account, we will cancel that account and immediately delete any information collected.

If you believe that a minor has provided information on our platform, please contact us. We will take the necessary steps promptly.

sonbet reserves the right to update this privacy policy from time to time. The policy may change due to changes in services, advances in technology, or legal requirements.

For significant changes, we will notify registered users by email or through a notice on the platform. Continued use of the platform after a change is made will be considered acceptance of the updated policy.

The date of each update will be noted at the top of this page. We recommend reviewing this policy regularly so you stay informed of the latest information.

To operate our services, your information may be stored on servers located in various countries. In such cases, we ensure that any international data transfer provides the same level of protection described in this privacy policy.

When sharing information with third-party service providers, we require each party to guarantee adequate data protection. This commitment is secured through contractual agreements.