sonbet Terms and Conditions
Please read the following terms carefully before using this platform. These terms form a legal agreement between you and sonbet.
1 Introduction and Applicability
These Terms and Conditions ("Terms") apply to the use of the sonbet platform and all its services. When you register, log in, or use any service on sonbet, you agree to comply with all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
sonbet is an online casino and sports betting platform that provides services in Bengali for users in Bangladesh. By accessing and using this platform, you acknowledge that you have read, understood, and are committed to following these Terms.
sonbet reserves the right to change or amend these Terms at any time. Continuing to use the platform after changes take effect will be considered acceptance of the updated Terms. Please visit this page regularly.
2 Eligibility and Age Requirement
To open an account and use services on sonbet, you must meet the following eligibility criteria:
- You must be 21 years of age or older ("For ages 21+").
- You must be capable of entering into a legal agreement as a valid individual.
- You are not a resident of any country or region where online gambling is prohibited by law.
- You are placing bets in your own name and using your own funds.
- Your account has not previously been suspended or closed for any reason.
sonbet is very strict about the participation of minors. If any user registers by providing a false age, their account will be immediately closed and all deposited funds may be forfeited.
3 Account Registration and Verification
3.1 Registration Process
To open an account on sonbet, you must provide accurate and complete information. Each individual may operate only one account. Creating multiple accounts will be considered bonus abuse and all accounts will be closed.
3.2 Verification Responsibilities
For account verification, sonbet may request your identity document, proof of address, or other documents at any time. Completing identity verification before withdrawing funds may be mandatory. Failure to complete verification may result in account restrictions.
3.3 Account Security
It is your responsibility to keep your account password secure. You are responsible for all activities carried out through your account. If you suspect unauthorized access to your account, contact sonbet support immediately.
4 Deposits, Withdrawals and Payments
4.1 Deposit Rules
The minimum deposit amount on sonbet is ৳300 (for each payment method). Accepted deposit methods are: bKash, Nagad, Rocket and Upay. All transactions are secured through SSL encryption technology.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. sonbet generally processes withdrawal requests within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.
4.3 Third-Party Accounts Prohibited
Deposits and withdrawals must be made from the registered user's own account. Using third-party accounts is strictly prohibited. Violations of this rule may result in the transaction being cancelled and the account being suspended.
5 Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% bonus up to a maximum of ৳15,000 on their first deposit. For example: depositing ৳1,000 earns a ৳1,000 bonus — total balance will be ৳2,000; or depositing ৳32,000 earns a maximum bonus of ৳15,000 — total balance will be ৳47,000.
5.2 Wagering Requirements
A 20x wagering requirement must be met before bonus funds can be withdrawn. That means if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. The rate at which wagering requirements are fulfilled may vary for bets on certain games.
5.3 General Bonus Rules
- Only one welcome bonus is available per account.
- The wagering requirement must be met within 30 days of receiving the bonus.
- Bonus balance can be used to bet on both sports betting and casino games (subject to applicable conditions).
- Two active bonuses cannot be used at the same time.
- If bonus abuse is suspected, sonbet reserves the right to investigate and suspend the account.
6 VIP Program and Cashback
The sonbet VIP program has four tiers. Through regular betting you can advance to higher tiers and enjoy weekly cashback benefits:
- Bronze: Up to 0.2% cashback per week.
- Silver: Up to 0.5% cashback per week.
- Gold: Up to 0.8% cashback per week.
- Platinum: Up to 1.0% cashback per week.
VIP tier changes are made based on regular assessments by sonbet. The terms and timeline for cashback payments are set by sonbet and may change. VIP benefits apply only to active accounts that are in good standing.
7 Betting and Gaming Rules
7.1 Validity of Bets
A bet that has been confirmed cannot be cancelled. In the event of a technical error or unusual circumstances, sonbet reserves the right to cancel or re-evaluate a bet.
7.2 Maximum Win Limits
There may be limits on the maximum amount that can be won from a single bet on certain games or events. Contact the support team for details about limits.
7.3 Prohibited Activities
The following activities are strictly prohibited:
- Placing bets using any software, bot, or automated method.
- Attempting to manipulate or influence game outcomes.
- Colluding with other users to abuse bonuses.
- Conducting money laundering or illegal financial activities.
- Operating an account by providing false information.
8 Responsible Gaming
sonbet places the highest priority on responsible gaming. We believe gaming should be a source of entertainment, not addiction.
- Deposit limits, self-exclusion, and account cooling-off period options are available.
- If you experience any problems, contact our support team immediately.
- This platform is operated for users aged 21 and above only.
For more information about responsible gaming, please read our Responsible Gaming page.
9 Privacy and Data Protection
sonbet is committed to protecting your personal information. The information you provide will be used only for account management, transaction processing, verification, and improving service quality.
Your information will not be sold or transferred to third parties, except where required to meet legal obligations. Read our Privacy Policy for more details.
10 Account Suspension and Closure
10.1 Suspension by sonbet
sonbet reserves the right to investigate, suspend, or permanently close any account in the following cases:
- Violation of any provision of these Terms.
- Suspicion of fraud or deception.
- Failure to complete identity verification.
- Operating multiple accounts.
- Technical or security-related reasons.
10.2 Closure by the User
You may close your account at any time. Account closure requests can be made via 24/7 live chat or email: [email protected]. Make sure to withdraw any available balance before closure.
11 Limitation of Liability
sonbet is not liable for:
- Losses caused by technical errors, server outages, or internet connection problems.
- Delays or issues from third-party payment providers.
- Losses resulting from unauthorized access to your account due to your own negligence.
- Unforeseen circumstances (force majeure) beyond sonbet's control.
In any situation, sonbet's maximum liability will be limited to the funds held in your account.
12 Dispute Resolution
For any dispute or complaint, please contact our support team first. We are always committed to a fair and prompt resolution. To get support:
- Live Chat: 24/7 support in Bengali.
- Email: [email protected]
Dispute complaints submitted via live chat or email are generally reviewed within 48 hours. sonbet's decision in the dispute resolution process will be considered final.
13 Copyright and Intellectual Property
All content on the sonbet platform — logos, graphics, text, game interfaces, and software — is the intellectual property of sonbet or its licensors. No part of this content may be copied, distributed, or used for commercial purposes without prior written permission.
14 Amendments and Updates to the Terms
sonbet reserves the right to change these Terms at any time. For significant changes, registered users will be notified by email or through platform notifications. Continuing to use the platform after changes will be considered acceptance of the updated terms.
If you have any questions about these Terms, visit the FAQ page or contact us directly: [email protected].
15 Contact Information
For any questions regarding these Terms and Conditions, please contact us:
- Live Chat: 24/7 support in Bengali through the platform.
- Email: [email protected]
The Bengali version of these Terms is the authoritative version. sonbet, as a safe and reliable platform, always follows the principles of transparency and fairness.